Browse the FAQ below or send us a message and our team will get back to you.
FAQ
Frequently Asked Questions
Installation
How do I install the APK on my Android phone?
Download the APK from our Download page. Then go to Settings → Security → Install Unknown Apps, enable installation for your browser or file manager, then tap the downloaded APK file and press Install. See the full walkthrough on the download page.
What Android version is required?
Bulk Messaging requires Android 8.0 (Oreo) or higher. It works on phones and tablets. Minimum 2 GB RAM recommended for smooth performance.
Why does Android warn me about installing from unknown sources?
This is a standard Android security warning shown for any app installed outside the Play Store. Bulk Messaging is safe — our APK is signed and scanned before release. Once we're live on Google Play, this step will no longer be necessary.
Account & Registration
Do I need to register on the website?
No. Account registration is done entirely inside the Bulk Messaging app. Open the app after installing, tap Register, fill in your details and choose your account type (Business or Individual). No website login required.
What's the difference between Business and Individual accounts?
Business accounts are designed for organisations sending SMS at scale — they support bulk batches and team-level analytics. Individual accounts are for personal or lighter use. You can select your industry during registration for a tailored experience.
I forgot my password. How do I reset it?
Tap Forgot Password on the app login screen. Enter your registered email address and we'll send you a reset link. Follow the link to set a new password, then log back in to the app.
Messaging & Credits
How does the credit system work?
Each SMS you send costs a set number of credits. By default, 1 credit = 1 standard SMS. Bulk batches deduct credits per recipient. Your current credit balance and usage history are visible on the dashboard inside the app.
What do the message statuses mean?
Pending — Message is queued and waiting to send.
Sent — Message has been sent from your device.
Delivered — Message confirmed received by the recipient.
Failed — Message could not be sent. Check the error details in the message history.
Does Bulk Messaging send messages directly, or use a third-party gateway?
Bulk Messaging uses your phone's native Android messaging engine to send messages. This means messages are sent just like a regular text — using your SIM card and your phone's own capability. The backend records and tracks each message for your analytics.
Google Play Store
When will Bulk Messaging be on the Google Play Store?
We're actively working on our Play Store submission. In the meantime, download the APK directly from our Download page. Sign up for our waitlist on the download page and we'll email you the moment it goes live.
Contact Us
Send us a message
Can't find what you need in the FAQ? We typically respond within 24 hours.