Privacy Policy

Bulk Messaging ("we", "our", "us") is a bulk SMS sending and analytics platform operated under the domain mytextmessages.com. This Privacy Policy applies to:

• The Bulk Messaging Android application ("the App")
• The website at mytextmessages.com
• All associated APIs and services

If you have questions about this policy, contact us at privacy@mytextmessages.com.

Account data — when you register we collect your name, email address, phone number, business name, and industry. This is required to create and manage your account.

SMS activity data — when you send messages through the App we record the recipient phone numbers, message content, send timestamp, delivery status, and SIM card used. This data powers your in-app statistics and the backend analytics dashboard.

Device data — the App reads which SIM cards are installed so you can choose which SIM to send from. This information is not transmitted to our servers; it stays on your device.

Usage data — our servers automatically log standard web/API request data: IP address, device type, operating system version, and timestamps. This is used for security monitoring and debugging.

Support communications — if you contact us via the Support form, we store the message content and your contact details in order to respond.

• Service delivery — to authenticate your account, process batch SMS sends, and return delivery statistics to the App.
• Analytics & reporting — to display send history, success rates, and batch summaries inside the App and admin portal.
• Customer support — to respond to your enquiries and resolve issues.
• Security — to detect fraud, abuse, or unauthorised access to your account.
• Legal compliance — to meet obligations under applicable laws and regulations.

We do not use your data for advertising purposes or sell it to third parties.

The Bulk Messaging App requests the following Android permissions:

• SEND_SMS — required to send messages on your behalf directly from your SIM card.
• READ_CONTACTS — optional; allows you to pick recipients from your address book. Contact data is never uploaded to our servers.
• READ_PHONE_STATE / READ_PHONE_NUMBERS — used to detect available SIM cards so you can choose which one to send from. This data does not leave your device.

Messages are sent using your own SIM card and carrier. Standard carrier charges may apply. We are not responsible for carrier-imposed rate limits or balance deductions.

We share data only in the following limited circumstances:

• Service providers — we use trusted third-party infrastructure providers (hosting, database) who are contractually bound to process data only on our instructions.
• Legal requirements — we may disclose data if required by law, court order, or to protect the rights and safety of our users.
• Business transfer — in the event of a merger or acquisition, user data may transfer to the new entity under the same privacy commitments.

We do not share your SMS content, recipient lists, or personal information with advertisers, data brokers, or any other commercial third parties.

We protect your data with:

• HTTPS / TLS encryption for all data in transit between the App and our API.
• Encrypted storage of passwords (bcrypt hashing — passwords are never stored in plain text).
• Access controls — only authorised personnel can access production databases.
• Regular security audits and dependency updates.

No method of transmission over the internet is 100% secure. If you believe your account has been compromised, contact us immediately at security@mytextmessages.com.

We retain your data for as long as your account is active or as needed to provide services. Specifically:

• Account data — retained until you delete your account.
• SMS send records — retained for up to 24 months to support historical reporting, then automatically deleted.
• Server logs — retained for 90 days for security monitoring, then purged.
• Support messages — retained for 12 months after resolution.

You have the right to:

• Access — request a copy of the personal data we hold about you.
• Correction — ask us to correct inaccurate or incomplete data.
• Deletion — request that we delete your account and all associated data ("right to be forgotten").
• Portability — receive your data in a machine-readable format.
• Objection — object to any processing you believe is not justified.

To exercise any of these rights, email us at privacy@mytextmessages.com with the subject line "Data Request". We will respond within 30 days.

The Bulk Messaging platform is intended for business use only and is not directed at children under the age of 13 (or the minimum digital age of consent in your jurisdiction). We do not knowingly collect data from children. If you believe a child has provided us with personal data, please contact us immediately and we will delete it.

Our servers are hosted within secure data centres. If you access the service from outside our primary operating region, your data may be transferred across borders. By using the service you consent to this transfer. We ensure appropriate safeguards are in place for any international transfers.

We may update this Privacy Policy from time to time. When we do, we will update the "Last updated" date at the top of this page. For significant changes, we will notify registered users by email. Continued use of the App or website after changes are posted constitutes your acceptance of the revised policy.

For any privacy-related queries, requests, or concerns:

• Email: privacy@mytextmessages.com
• Website: mytextmessages.com/support